This session reviews the development process of long-term care insurance from local pilots to national unification, and compares institutional differences across regions in terms of enrollment scope, disability assessment, and benefit payments. It analyzes practical difficulties such as expanding coverage and financing, mutual recognition of assessments, and benefit coordination, and proposes specific implementation strategies for building a national long-term care insurance system centered on equitable coverage, unified standards, and diversified financing.

This session interprets the national occupational standards for long-term care workers and introduces the level divisions, application requirements, and competency framework for junior, intermediate, and senior levels. It explains the courses, class hours, faculty, and venue requirements of the national training package, and outlines the assessment specifications combining theory and practice. Based on the current state of the industry, it identifies talent gaps and provides ideas for talent development for the standardized training of long-term care workers and the implementation of long-term care insurance.

Drawing on the practice of large-scale home care services, this presentation analyzes the regulatory and quality control challenges brought by the expansion of long-term care insurance. It introduces a digital operations management platform, compares multiple sensing technology paths, and adopts LiDAR to achieve action-level service verification, balancing service supervision with family privacy protection, and using full-chain digital and intelligent means to help improve the quality of home care and prevent fund risks.

This presentation introduces the practical achievements of insurance institutions participating in the administration of long-term care insurance. Relying on ‘technology + services’ to build an integrated administration platform, it achieves dynamic disability assessment through multi-source data and builds full-process intelligent supervision through technical prevention plus human prevention. It uses AI and non-contact monitoring equipment to control service quality, while exploring the ‘insurance + health care’ model to expand home care service scenarios.

This presentation reviews the evolution of the long-term care insurance system and the current state of industry development. Combined with local implementation practices, it builds an integrated medical, rehabilitation, and elderly care service model spanning home, community, and institutional care. Relying on a digital platform to improve the administration and assessment system, it also deeply cultivates talent training and skill certification for long-term care insurance, explores a talent output path integrating industry and education, and provides a referable practical sample for the grassroots implementation of long-term care insurance.

Analyzed the risks of subjective bias in traditional manual assessment of long-term care insurance and the lack of verification during the public notice period. Proposed an innovative mechanism of dynamic verification during the public notice period, using millimeter-wave radar and other technologies to build a full-process AI intelligent supervision system that also protects privacy. Pilot tests in multiple cities have verified the effectiveness of risk control. At the same time, it explores the use of large models to empower caregiving talent assessment, helping to ensure fund security and promote standardized industry development.

Analyzed the characteristics of China’s super-aging and complex aging era, and distinguished the differences between the silver economy and the traditional elderly care economy. Interpreted new aging forms such as the ‘Third Life,’ deconstructed the industry landscape from multiple dimensions including age-friendly infrastructure, wealth security, care systems, and human resources, and proposed that amid numerous uncertainties, we should rely on institutional, technological, and social innovation to seize the development opportunities of the silver economy.

Based on deep aging and the development opportunities of the silver economy, analyzed the internal logic of traditional Chinese medicine adapting to the silver industry. Combining innovation theory, introduced a high-end medical and elderly care format integrating six major modules including genetic testing, robotic rehabilitation, smart decoction, and medicine-food homology, explored the path of cross-border integration between traditional Chinese medicine and cutting-edge technology, and created a differentiated and replicable Chinese-style health and wellness solution for the elderly care industry.

In response to the real pain points of traditional elderly care models, a value reconstruction approach was proposed to shift from passive elderly care to active enjoyment of aging. Combined with the practice of Sheshan Health and Wellness Community, upgrades were made across four major dimensions: space, services, medical care, and platform, to create a five-enjoyment lifestyle and a full-cycle health service system, exploring a new path for the open and symbiotic implementation of insurance-based health and wellness projects.

Sharing based on the operational practice of Dongli Retirement Club, targeting the 50+ group, relying on an online matrix and offline physical scenarios, focusing on new trends in silver-haired cultural tourism consumption. In response to the evolving elderly customer base, optimizing cultural tourism products across multiple dimensions such as meals, itineraries, and experiences, creating an integrated service for gatherings, travel, and interest-based consumption, and exploring the commercialization path of silver-haired cultural tourism.

This roundtable brought together four frontline practitioners to share their operational practices in different types of offline consumption scenarios for silver-haired retail. In terms of sales categories, wheelchairs, elderly health shoes, and bath care products sold well; demand for wheelchair repair and AI entertainment products exceeded expectations. Overall, the revenue structure of various business formats is clearly differentiated, while the willingness of elderly consumers to spend continues to rise. The guests also suggested that a light pop-up model can be used for trial and error first; expanding and replicating stores should strengthen professional adaptation and essential services, while recognizing the logical differences between online and offline, valuing policy support and user trust, viewing franchising rationally, and deeply cultivating the slow economy track.

By comparing cases of overseas silver economy enterprises valued in the hundreds of billions, this analyzes the growth logic of different tracks, pointing out that hard technology, compensatory rigid demand, third-party payment, and global layout are more likely to breed giants. Combining the advantages of the domestic industrial chain, it assesses investment opportunities in the domestic silver industry and offers development suggestions for entrepreneurs in products, channels, and services respectively.

It proposes that the silver economy is not merely an elderly care business, but a lifestyle revolution, striving to build a third-life lifestyle community. By revitalizing state-owned existing assets, through the four paths of creating spaces, deconstructing products, growing IP, and planting culture, it implements three-generation integrated scenarios, productizes services, and drives the development of health and wellness projects with culture and content.

Against the backdrop of aging and growing online elderly care demand, this introduces Meituan’s ‘Platform + Elderly Care’ model. Relying on the platform to identify diverse needs such as home care, medical accompaniment, and assistive device rental, it promotes service standardization and onlineization, carries out multi-location government-enterprise collaborative pilots, connects supply and demand links, and explores the digital practice path of market forces participating in elderly care services.

Using community meal assistance, ‘one bowl of rice,’ as a service entry point, combined with Ningbo Jiahe Sunshine’s years of community elderly care practice, it proposed that the silver economy should focus on the real life changes of elders rather than merely dividing by age. Relying on high-frequency contact at community stations to identify needs, it links multiple resources to build a community silver service ecosystem adapted to elders in different situations.

It introduced the operating model of assistive device rental and age-friendly renovation under Japan’s long-term care insurance system, analyzing the full process of assessment, subsidies, and services. Combined with Yamashita Group’s practice, it compared domestic related policies and pilot situations in Shanghai and other places, sharing localized implementation experience in assistive device cleaning and disinfection and home age-friendly renovation, providing reference for the development of related businesses in China.

The summit also held many exciting supporting activities at the same time. Let’s take a look at the grand occasion of on-site exchanges↓↓↓

The above is a wonderful review of the second day of the 9th China Elderly Care Industry Lujiazui Summit. Thank you to all the speakers, partners, and delegates for your strong support and attention to this summit! See you next year!